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Daily Drivers Logs

DOT regulates the DDL Documents of truck/trailer drivers. Failure to confirm can result
in both the driver and the carrier being liable to prosecution.
The regulation mandates that a “graph grid” be maintained that will indicate the time
spent by while: driving, on duty but not driving, in the sleeper berth, off duty. The entire
process is complicated. Time intensive, prone to error, manual, expensive.

A US based Application Service Provider, provides these services Online, using us as
their ‘Back office’. Research says that each working day has around 3 million
truck/trailer drivers on the road who have to file DDL.

1. We receive scanned images from the client as our input. These images are received in a
secure environment.
2. Our team of Data Entry operators key the form to create a database using our
application “Key-From- Image” and the workflow is “Double-key- verify” to get 99.995%
accuracy of data.
3. Post quality check, the output database in a client defined formats: comma separated.
4. Everyday this process repeats and we process more then 15,000 DDL per day.
5. To maintain SLA on accuracy we use complex validation and graph drawing features,
and to maintain SLA on turn –around time, we have a very well trained productive Data
entry staff.
6. Strong in-house knowledge repository to train new operators when they join, so that
they assimilate and become productive faster.

1. Ability to create an ASP business model to cater to transportation industry.
2. Timely filing with DOT
3. Accuracy of 99.995% compared to errors and costs associated with automated
OCR/ICR software.
4. No process change for the driver, and web based viewing of log.


California Based MSO Improves Claims Processing

A premier California Management Services Organization (MSO) providing services to health care provider groups, hospitals and health plans had grown dissatisfied with the processes by which its Claims Department was handling over 40,000 paper claims each month. They additionally desired to cut their claims processing costs.

This MSO was working with a local service bureau for scanning and converting their paper HCFA-1500s into EDI stream but was experiencing great concerns about timeliness, quality results and cost . While the client was incurring significant shipping costs to send their paper claims offsite, they suspected a certain percentage of their claims were being lost and not processed. Additionally, a growing percentage of
converted data was inaccurate and causing claims to be improperly adjudicated.
While the claims data was returned from the service bureau 3-4 days later, the scanned images provided were not being indexed, and Adjudicators were spending unnecessary time searching for images. Additionally, the Service Bureaus limited capabilities required the MSO to host the images locally in their office. This presented a challenge as most of the adjudicators were working remotely and the MSO had to invest significantly to allow them access to view claims from offsite. Finally, the service bureau was not equipped to process UB-92s and the MSO was forced to enter the UB- 92s the old fashioned - by hand - utilizing their own staff.

Understanding the MSO unique challenges and desires PBS responded with a custom solution based on our Paper Claims to EDI Service. The solution enables the MSO to scan the claims in their mailroom, and instantly send them securely to PBS, eliminating shipping costs. With the web- based PBS Document Management System, the MSOs Claims adjudicators can instantly search for and view claims, making it easier and faster to adjudicate the claims from remote locations. Additionally, PBS responded with a solution that enables all HCFA-1500s and UB-92s to be reliably converted to the EDI format and securely transferred to the MSO each day for easy import into their
Adjudication system, improving quality and turnaround times by 2-3 business days.
PBS has also deployed the PBS Workflow Management system. Now all claims are
accurately tracked at the scanning station and monitored until the data is returned in EDI format back to the MSO. This ensures that claims are accounted for and not lost in the conversion process, and the MSO gains real-time status of all claims processed by PBS.

Results:
This MSO is highly satisfied with the transition to PBS. They have realized 40% improvement in turnaround time, have reduced costs by 25% compared to working with their current vendor, and the data they receive is finally reliable for improved claims processing results.


Response(Survey)
Form Data Entry

Response Processing includes consumer and corporate responses, applications,
enrollments, orders, surveys, etc. with growth of direct marketing, enrollments, orders,
surveys, etc. With growth of direct marketing and more focus on targeting the right
segment, there is a major growth of survey industry.
Many of the campaigns have responses, which are handwritten and submitted by post or
taken direct POS location. Companies responsible for processing them, are faced with
many issues: like staffing volatility required by campaign responses, handwriting
recognition which is poor with OCR/ICR.
With the arrival of ‘Do Not Call’ registry, there will be more growth of response
industry.

1. We receive scanned images from the client as our input. These images are received in a
secure environment.
2. Our team of Data Entry operators key the form to create a database using our
proprietary software “Key-From- Image” and the workflow is “ Double-Key- verify” to
get 99.995% accuracy of data.
3 Post quality check, the output database in a client defined formats: comma separated
4 Every day this process repeats and we process more than 20,000 responses per day
5 To maintain SLA on accuracy we use complex validation and graph drawing features,
and to maintain SLA on turnaround time, we have a very well trained and productive
Data entry staff.
6 Strong in-house knowledge repository to train new operators when they join, so that
they assimilate and become productive faster.

• Good accuracy in entering from handwritten forms.
• Variable Staffing
• Cost Saving
• Address Automation
• Accuracy of 99.995% compared to errors and costs associated with automated OCR/ICR
software.

Site Address :

No: B3, Floor No: 01,
Swami Samarth Bldg.,
Gurudwara Road, Walhekarwadi
Pune 411033 

Reg. Address :

F. No 10, Samarth Vihar A Building, Survey No 14/7, Near Maherwat, Dhayari,
Pune 411041

Contacts

Email: info@precisebposolution.com
Phone: +91 982 262 2544
Fax:      +91 020 2767 5127